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Tb99 General FAQ — All your questions answered in one place

Find answers to any questions about registration, login, payments, betting, VIP, or your account. Type in the search box below or browse by category.

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Account FAQs

Registering at tb99 is completely free and only takes a few minutes. You'll need:
  • An active Bangladeshi mobile number (any operator)
  • A strong password (at least 8 characters)
  • Your preferred username
  • Valid national ID (for KYC verification)
Fill in all details correctly and Registration Page and you're all set. A welcome bonus will be credited as soon as your account is created.

Login Page Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. An OTP or reset link will be sent within a few minutes. Use it to set a new password. Make sure your new password is stronger than your previous one.

No. tb99's policy allows only one account per person. If multiple accounts are detected, all of them may be permanently suspended and any balances forfeited. You can access all benefits with a single account.

After logging in, go to Profile Settings and select the "Identity Verification" section. Upload clear photos of both the front and back of your national ID. Verification is typically completed within 24 hours. Large withdrawals require KYC, so it's best to complete it in advance.

If you can't log in or see an "Account Suspended" message, email support@tb99.ws right away. Include your username, registered mobile number, and a description of the issue. Our team will have it resolved within 24 hours.
Payment & Transaction FAQs

tb99 supports multiple popular deposit methods:
  • BKash — The Most Popular & Fastest Method
  • Nagad — Instant Transfer
  • Rocket (DBBL Mobile Banking)
  • Bank Transfer (selected banks)
For more details Payment Page Check it out. Minimum deposit limits and the full process are clearly explained there.

Withdrawal requests are typically processed within 15 minutes to 3 hours. For bKash and Nagad, it's even faster — often just a few minutes. Bank transfers may take 1–2 business days. Having your KYC verification completed speeds up the process.

The minimum deposit is ৳100 BDT and the minimum withdrawal is ৳500 BDT. Maximum limits vary based on your account level and verification status. VIP members enjoy higher limits. For up-to-date information Payment Page View details.

Your balance usually updates within 5–15 minutes. If it still hasn't updated after 30 minutes:
  • Confirm your payment transaction ID
  • Refresh the page or log in again
  • Contact support@tb99.ws with your transaction ID
Our team will resolve the issue promptly.

tb99 does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own service charges — these are governed by their own policies and are outside tb99's control.
Betting & Sports Questions

tb99 covers all the world's most popular sports for betting. These include:
  • Cricket (IPL, BPL, World Cup, Test, ODI, T20)
  • Football (Premier League, La Liga, Champions League)
  • Badminton, Tennis, Basketball
  • Kabaddi and Other Regional Sports
  • E-Sports (PUBG, CS:GO, Dota 2)
To view the full list Sports Events Go to the page.

Yes, tb99 offers full live betting. You can place bets in real time while a match is in progress, with live odds updating as the action unfolds. Live scorecards and stats are also available to help you decide. To access live betting, log in and Bet Go to the section.

Once the match or event result is confirmed, your winnings are credited to your tb99 wallet automatically. From there, you can withdraw to bKash, Nagad, or Rocket at any time. To make a withdrawal Payment Go to the section.

Yes. If a match or event is cancelled or suspended for uncertain reasons, the full stake for that bet will be refunded to your wallet automatically. If you haven't received the refund within 24 hours, please contact support.
VIP Program Questions

No separate sign-up needed. You're automatically part of the VIP program the moment you register at tb99. Earn points through regular betting and gameplay to advance to higher tiers automatically. For more details, VIP Page View details.

VIP points are earned with every bet, game, and lottery entry. You can also earn bonus points through daily logins, participating in special events, and referring friends. Points can be redeemed for cash rewards, free bets, and exclusive perks.

tb99 has five VIP tiers — Bronze, Silver, Gold, Platinum, and Diamond. Each tier you advance to unlocks greater benefits, higher withdrawal limits, and access to a dedicated account manager. Full details on each tier VIP page you'll receive.
Security Questions

Absolutely. tb99 uses industry-leading 256-bit SSL encryption. Your password is never stored in plain text. Personal information is never sold or shared with third parties. Our Privacy Policy View details.

Go to the "Security" section in your profile settings to enable two-step verification. An OTP will be sent to your mobile number at each login for an extra layer of protection. Keeping this on makes your account significantly more secure.

Change your password immediately and log out of all active sessions. Then contact support@tb99.ws with full details. Our security team will investigate and take the necessary action. Keep 2FA enabled to protect your account going forward.
Promotions & Bonus Questions

After creating a new tb99 account, your welcome bonus is applied automatically on your first deposit — no code required. To learn about the bonus amount and terms Promotions Page View details.

On the deposit page or in the promotions section, enter your code in the "Voucher Code" box. If the code is valid, the bonus or discount will be applied automatically. For more details about vouchers Voucher Page View details.

Each bonus comes with its own wagering requirements. Typically, once you've wagered the bonus amount a specified number of times, it converts to real balance and becomes withdrawable. The specific terms for each promotion Terms & Conditions Full details are available on the page.

Send your unique referral link to a friend. When they register and make their first deposit using that link, you'll receive a referral bonus. The more friends you refer, the more points and bonuses you earn. For more details On the promotions page View details.
If you can't find your answer here, reach out directly to support@tb99.wsEmail us. Our support team is available 24/7, 7 days a week.

Contact Support

If you can't find your answer in the FAQ, contact our support team directly.

Email Support
support@tb99.ws
Service Hours
24 Hours / 7 Days
Average Response Time
Within 1 hour

Popular Topics

Password Reset Deposit Withdrawal Bonus VIP Registration Live Betting KYC Verification

Why tb99 choose?

Here's a quick look at why millions of Bangladeshi users trust tb99.

Maximum Security

Your account and funds are fully protected with SSL 256-bit encryption and two-step verification. No personal information is shared with third parties.

Fast Payment Processing

Deposit and withdraw in minutes via bKash, Nagad, and Rocket. No hidden fees, no waiting.

24/7 Bangla Support

Our Bangla-speaking support team is always on hand for any issue. Reach us via email or live chat and get a response within the hour.

Extensive Betting Markets

Bet live or pre-match on cricket, football, kabaddi, and 30+ sports worldwide. Best odds and maximum coverage guaranteed.

Rewarding VIP Program

Earn points on every bet and game you play. Climb to higher VIP tiers to unlock exclusive bonuses, a personal account manager, and premium perks.

Regular Promotions & Bonuses

Welcome bonus, deposit match, cashback, free bets, and seasonal offers — tb99 keeps the promotions coming all year round.

Join tb99 today!

Thousands of Bangladeshis are already playing and winning on tb99. Open your free account today and get started with a welcome bonus.

Register for Free Log In
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